Our store is dedicated to providing customers with a secure, smooth, and convenient shopping experience. Our official website now supports various mainstream payment methods, including credit cards, e-wallets, and bank transfers. Please refer to the detailed explanations below to choose the payment method that best suits your needs.
Credit Card and Apple Pay Payment
We accept major credit cards. Our system uses high-standard encryption technology to ensure the absolute security of your transaction data. You can also use Apple Pay for quick one-click checkout.
Faster Payment System (FPS)
Customers choosing FPS payment, please transfer to the designated account below via your mobile banking app. After completion, please take a screenshot and provide your "Order Number" in the order remarks or via customer service email.
Faster Payment System (FPS) ID: 125893420 WU
Payme, Alipay, Wechat Pay Payment
If you choose to pay with PayMe, Alipay, or WeChat Pay, to ensure accurate order information and successful transactions, please contact our customer service personnel. We will provide you with a dedicated payment link or QR code. After customer service confirms the order details and payment amount, please proceed with the payment.
Shipping & Delivery
Regional Delivery & Shipping Fees
-
Free Shipping Offer: Orders over $500 HKD enjoy free shipping to Hong Kong, Macau, Taiwan, and mainland China.
-
International Delivery: Orders shipped overseas may incur local customs duties, taxes, or clearance fees, which are to be borne by the recipient.
Dispatch & Delivery Time
-
In-stock items: Dispatched within 1 to 3 business days after payment confirmation.
-
Custom-made items: Approximately 7 to 15 business days for production and dispatch.
-
Order Tracking: A tracking number will be provided after dispatch, and customers can check the latest status on the website.
※ Important Notes:
1. Once confirmed, cancellation of custom-made item orders will not be accepted.
2. Products shipped overseas must comply with local national standards. Customers are advised to confirm that the product can be legally imported into the region before ordering. Our store does not bear responsibility for import restrictions.
3. All jewelry comes with exclusive Voya Studio exquisite gift box packaging to ensure protection during transit.
