We are committed to providing our customers with a safe, smooth, and convenient shopping experience. Our official website now supports various mainstream payment methods, including credit cards, e-wallets, and bank transfers. Please refer to the detailed instructions below to choose the payment method that best suits your needs.
Credit Card and Apple Pay Payment
We accept credit cards from all major issuers. Our system uses high-standard encryption technology to ensure your transaction data remains absolutely secure. You may also use Apple Pay for quick one-tap checkout.
Faster Payment System (FPS)
For customers choosing FPS, please transfer funds to the designated account below via your mobile banking app. Once completed, please take a screenshot and provide your "Order Number" in the order notes or via our customer service email.
FPS Identifier: 125893420 WU
PayMe, Alipay, and WeChat Pay
If you choose to pay using PayMe, Alipay, or WeChat Pay, please contact our customer service team to ensure your order information is accurate and the transaction is completed smoothly. We will provide you with a dedicated payment link or QR code. Please complete your payment after our customer service team has confirmed your order details and payment amount.
In-stock items: Dispatched within 1 to 3 working days after payment confirmation.
Customized items: Production and dispatch take approximately 7 to 15 working days.
Order tracking: A tracking number will be provided after shipment, which customers can use to check the latest status on our website.
※ Important Notes:
1. Once confirmed, orders for customized items cannot be cancelled.
2. Products shipped overseas must comply with local national standards. Customers should verify that products can be legally imported into their region before ordering; we do not assume responsibility for import restrictions.
3. All jewelry comes in exclusive Voya Studio gift packaging to ensure protection during transit.
