I. Payment Methods
We offer a variety of payment options, and all transaction data is encrypted to ensure security:
- Online Credit Card: Accepts Visa, Mastercard, American Express, UnionPay, and Apple Pay.
- E-wallets: Accepts Alipay (Mainland China and Hong Kong) and WeChat Pay.
- Instant Transfer: Accepts Faster Payment System (FPS) identifier transfers.
- Bank Transfer: Accepts bank ATM deposits or online bank transfers. Please submit a screenshot of the receipt for verification after completion.
II. Shipping & Delivery
1. Regional Delivery and Shipping Fees:
- Free Shipping Offer: Orders to Hong Kong, Macau, Taiwan, and mainland China enjoy free shipping for purchases over HKD $500.
- International Delivery: Orders shipped overseas may incur local customs duties, taxes, or clearance fees, which must be borne by the recipient.
2. Dispatch and Delivery Time:
- In-stock items: Dispatched within 3 to 5 business days after payment confirmation.
- Custom-made items: Takes approximately 7 to 15 business days for production and dispatch.
- Order Tracking: A tracking number will be provided after dispatch, allowing customers to check the latest status on the website.
※ Important Notes:
1. Once custom-made items are confirmed, order cancellations will not be accepted.
2. Products shipped overseas must comply with local country standards. Customers are requested to confirm that the product can be legally imported into their region before ordering. This store does not bear responsibility for import restrictions.
3. All jewelry comes with exquisite gift box packaging to ensure protection during transit.
